Your Query

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Game titleRequired
Owner nameRequired
* If this is not known, enter "Unknown"
Email addressRequired
Steam IDRequired
In order to check your PC information to better respond to you, we ask that you download the KOEI TECMO SYSTEM VIEWER here.
Running this program will automatically collect your system information. Copy the content from the program window by clicking the Copy button and pasting it into the space below.
* By using the KOEI TECMO SYSTEM VIEWER, you do not need to answer the questions from "Type of PC used" to "DirectX version" listed below.
Type of PC used (make, model)
OS used
CPU (type/operation speed)
Main memory capacity
Memory space of HDD with OS
Video card (product name or chip type)
Video card driver and driver version
VRAM capacity
Sound card (product name)
DirectX version
Monitor (product name)
Modem/router (product name)
Internet service provider
Type of internet connection (e.g. wireless, broadband etc.)
Internet connection speed (Mbps)
Date of incident/issue
Query, opinion, or request contentRequired
Be as detailed as possible with the steps etc. for which the incident occurred.
* Make sure the type of equipment being used and game title are correctly noted.