Apple Arcade隱私權政策


Koei Tecmo Games Co., Ltd.(以下也稱為 「我們」、「Koei Tecmo」)非常重視您的隱私,並致力於以透明、公平和安全的方式處理您的個人資訊。當您使用Apple Arcade平台名為《三國志 HEROES》的遊戲(以下簡稱「本服務」)時,我們會收集、使用並與第三方分享您的某些個人資訊。


本隱私權政策旨在向您介紹我們如何、為何以及基於什麼理由收集、使用和共享您的個人信息,以及您可以就您的個人信息行使的法律權利。使用本服務,即表示您同意本隱私權政策以及我們依其所述對您的個人資訊的收集、使用和分享等活動。如果您不同意本隱私權政策,請解除安裝並停止使用本服務。


依據您所居住或所在的國家/地區,可能適用特定國家/地區的法律法規,詳情請參考附件。若本隱私權政策的正文條款與附件有衝突,在衝突存在的範圍內,將以附件內容為準。


- 附件:EEA (European Economic Area) and the UK
- 附件:U.S.


請注意,下文第2、3和10節的「個人資訊」包含日本《個人資訊保護法》所定義的「個人資訊」。

我們可能會不時修改、增加或刪除本隱私權政策的部分內容。我們將透過電子郵件、在官方網站上公佈或在本服務內通知的方式通知您任何此類更新。

1. 負責方

本隱私權政策由KOEI TECMO GAMES CO., LTD.發布,KOEI TECMO GAMES CO., LTD.屬於 GDPR所規定的負責人並提供本服務的過程中負有收集和使用您的個人資訊的責任。

2. 我們收集的個人資訊

3. 我們如何使用您的個人資訊以及我們如何收集您的個人資訊

4. 我們與誰分享您的個人資訊

5. 我們如何確保個人資訊安全

6. 我們保留您的個人資料的時限

7. 個人資訊跨境傳輸

出於本隱私權政策第3節所述的目的,我們可能會向您所在國家/地區以外的國家/地區(包括日本)傳輸個人訊息,我們會採取適當的保護措施來傳輸您的個人資訊。

8. 您的個人資訊法定權利

9. 兒童隱私保護

本服務並非針對或意圖面向13歲以下的人。在允許您使用某些服務之前,我們可能會收集您的年齡資訊。如果我們發現無意中收集了歲以下兒童的個人信息,我們將採取一切合理措施,刪除此類個人資訊及其相關記錄。

10. 投訴

如果您對我們處理您個人資訊的方式存有異議,您可以向相關個人資訊保護監督機構提出申訴。

11. 聯絡我們

如需了解更多資訊或詢問,請聯絡:
隱私權政策聯絡人
KOEI TECMO HOLDINGS CO., LTD.
1-18-12 Minowa-cho, Kouhoku-ku,
Yokohama, 223-8503, Japan
電子郵件:privacy@koeitecmo.co.jp

Exhibit: EEA (European Economic Area) and UK

Effective date: [2025/1/9]
Last updated: [2025/1/9]


This Exhibit (a) applies to the processing of your personal data by Koei Tecmo if you are located or residing in the EEA (European Economic Area) or the UK and refers to the GDPR and the UK GDPR (collectively, the "GDPR").
This Exhibit includes information about your data protection rights, including a right to object to some of the processing which we carry out. More information about your rights, and how to exercise them, is set out in "3. Your rights" below.

1. Legal basis for processing

We process your personal data pursuant to the following legal basis for the purposes stated in 3.1 of this Privacy Policy.

| When processing is necessary for the performance of a contract (GDPR Article 6, Paragraph 1, Item (b))

- to provide customer support of your choice;
- to perform our contractual obligations towards you with respect to our Services.


| When processing is necessary for pursuit of legitimate interests (GDPR Article 6, Paragraph 1, Item (f))* 

- to reply to user questions or queries,
- to provide customer support and resolve problems relating to the Services,
- to exercise or defend legal claims; or
- to fulfill our obligations under applicable laws and regulations of countries other than countries in the EEA and the UK and respond to requests of government authorities.

*For details of the balancing test for legitimate interests (GDPR Article 6, Paragraph 1, Item (f)), please contact us using the contact details stated in "4. Contact details of representatives and data protection officers" below.

| When processing is necessary for compliance with a legal obligation (GDPR Art. 6(1)(c))

- to fulfil our obligations under applicable laws and regulations of the EEA and the UK.

2. Overseas transfer of personal data

If we transfer personal data to areas other than the EEA (European Economic Area) or the UK, we (i) will be based on an adequacy decision (GDPR Article 45) in the countries where the adequacy decision is adopted or (ii) will take appropriate protection measures by executing the standard data protection clauses approved by the European Commission (GDPR Article 46, Paragraph 2, Item (c) and Paragraph 5) or the standard data protection clauses approved by ICO (UK GDPR Article 46, Paragraph 2, Item (d)) with the party receiving personal data in the countries where an adequacy decision is not adopted.
Please see here with respect to the details of the adequacy decision to Japan.
Please contact us using the contact information stated in 11 of the Privacy Policy if you wish to receive a copy of the documents relating to those protection measures.

3. Your rights

You have the following rights.

- Obtaining information regarding data processing: You have the right to obtain from us all necessary information regarding our processing of data concerning you (GDPR Article 13 and Article 14).
- Access to personal data: You have the right to obtain confirmation from us as to whether personal data concerning you is being processed, and, where that is the case, to access the personal data and certain relevant information (GDPR Article 15).
- Rectification and erasure of personal data: You have the right to have us rectify inaccurate personal data concerning you without undue delay and have incomplete personal data completed by us (GDPR Article 16). You also have the right to have us erase personal data concerning you without undue delay when certain conditions are met (GDPR Article 17).
- Restricting processing of personal data: You have the right to restrict our processing of personal data concerning you when certain conditions are met (GDPR Article 18).
- Objection to processing of personal data: You have the right to object to our processing of personal data concerning you when certain conditions are met (GDPR Article 21, Paragraph 1).
- Objection to direct marketing: You have the right to object at any time to our processing of personal data for direct marketing (GDPR Article 21, Paragraph 2).
- Data portability: You have the right to receive personal data concerning you in a structured, commonly used, and machine-readable format and to transmit that data to another controller without hindrance from us, when certain conditions are met (GDPR Article 20).
- Right to withdraw your consent: You have the right to withdraw your consent at any time by the means separately specified at the time we obtain your consent. However, your withdrawal of consent does not affect the lawfulness of processing conducted based on your consent before the withdrawal.
- Freedom from automated decision-making: When certain conditions are met, you have the right not to be subject to automated (meaning without human involvement) decision-making that produces legal effects or significant effects on you (GDPR Article 22).
- Regarding our processing of your personal data, you may lodge a complaint with the relevant data protection supervisory authority of the member state where your habitual residence, your place of work, or the place of the alleged infringement, is located (GDPR Article 77).

4. Contact details of representatives and data protection officers

The contact details of representatives in the UK as well as our Data Protection Officer are as follows.

- Representative in the UK
Full name of company: Koei Tecmo Europe Ltd.
Name or title of data privacy manager: General Manager
Email address: privacy@koeitecmo.co.uk
Postal address: Unit 403a, The Spirella Building, Bridge Road, Letchworth Garden City, Hertfordshire, SG6 4ET
Telephone number: +44(0) 1462 476130

- Data protection officer
Full name of company: Koei Tecmo Games Co., Ltd.
Name or title of data privacy manager: Koinuma Hisashi
Email address: privacy@koeitecmo.co.jp
Postal address: 1-18-12 Minowa-cho, Kouhoku-ku, Yokohama, 223-8503, Japan


Exhibit: U.S.

Effective date: [2025/1/9]
Last updated: [2025/1/9]


This Exhibit (a) applies to the processing of your personal data by Koei Tecmo if you are located or residing in the U.S..
This Exhibit includes information about your data protection rights, including a right to object to some of the processing which we carry out. More information about your rights, and how to exercise them, is set out below.

1. You have the legal rights to request from us the following:

- information on what personal data we have about you and access to your personal data and other supplementary information.
- having your personal data rectified.
- having your personal data erased.
- having our processing of your personal data frozen.
- obtaining your personal data in a structured, commonly used and machine-readable format.
- not being subject to automated decision making and profiling.
- to request certain information regarding its disclosure of personal data to third parties for direct marketing purposes pursuant to Section 1798.83 of the California Civil Code via email described in Section11 with "California Shine the Light Request" in the subject line.

2. If you are a natural person who is a California resident refers to the California Consumer Privacy Act (the "CCPA"), even if you are temporarily outside of California State, you also have the following rights:

- to know what categories and specific pieces of personal data are collected about you. As such, you may submit a verifiable consumer request via email described in Section11 with "CCPA Information Collected" in the subject line.
- to know what personal data is used, sold, shared, or disclosed with third parties and to whom. You may submit a verifiable consumer request via email described in Section11 with "CCPA Information Shared" in the subject line.
- to opt-out of the sale or share sharing of your personal data by us to third parties at any time. You can submit a request to opt-out by submitting a verifiable consumer request via email described in Section11 with "Do Not Sell or Share" in the subject line.
- subject to statutory exclusions, to request that we delete the personal data and correct in accurate personal data that we have collected about you. You may submit a verifiable consumer request via email described in Section11 with "CCPA Information Deletion" in the subject line.
- to limit the use and disclosure of sensitive personal data that we have collected about you. You may submit a verifiable consumer request via email described in Section11 with "CCPA Information Limitation" in the subject line.

3. If you wish to exercise your right, please contact us via email described in Section11. We may request for authentication of your identity that is reasonable considering the nature of the personal information requested. If you would like to designate an authorized agent to make a request under the CCPA on your behalf, you must provide your valid power of attorney to us. We may require further authentication of you or the agent, if deemed necessary.